We ship with USPS and UPS.
We don’t offer expedited shipping at this time, but if you want to see when your order will arrive, email us at hello@nokchoc.com.
Right now we only ship to the US, but stay tuned as we continue to expand! If you’d like to be notified when we’ll ship to your country, email us at hello@nokchoc.com.
It takes up to 1 business day to process your order. After that we’ll ship it out and send you your tracking number once it’s out the door. Give your tracking number 24 hours to update once you receive it, and then wait patiently for the Calabar Cocoa magic to hit your taste buds!
If you need to make a change to your order, including your shipping address, please send us an email at hello@nokchoc.com as soon as you can! We’ll do our best to catch your order before it ships out.
There’s only a short window of time for us to edit or cancel your order. E-mail hello@nokchoc.com and we’ll do our best.
You’ll receive a shipping confirmation with your tracking number as soon as your order ships out.
If your package has been marked as delivered but you don’t see it on your doorstep, e-mail us at hello@nokchoc.com and we’ll help track it down.
Unfortunately, we aren't able to send out any samples at the moment.
At Nōk Choc we source high quality ingredients and on mission to always provide a vegan product, with no artificial flavors, which will always be more expensive than “regular” hot cocoa mix.
Unfortunately, our formulas are not recommended for those on a keto diet.
Yes! Cookies 'N' Cream tends to be a kid favorite.
Any vegan or non-dairy milk will do but we LOVE oat milk the best! Though any of our flavors are also formulated to be delicious just with hot water too! Our cocoa can be enjoyed with regular milk too.
The fat you see on our nutrition label is “healthy” fat, from a blend of our cocoa power and coconut oil.
Our natural flavors are a mixture of ingredients that only come from things found in nature—plants, fruits, and spices. Our natural flavors don’t contain any artificial colors or preservatives.
Our cocoa is best consumed within 24-months of purchase. While it will not spoil, after 24-months it will start to lose the strength in its flavor.
Yes. All of our products are vegan.
Yes. There is no dairy found in any of our products.
Because our cocoa is made in a shared facility so we cannot guarantee it will be gluten-free. As we grow and scale our operations, we hope to make sure our product will be gluten-free in the future!
